SHIPPING
During the months of April - August shipping costs are increased to $10 due to the nature of the hot weather, we need to ship quicker and/or in cold pack shipping packages. During the cooler months shipping is set to $8.
*Please note, these shipping rates are subject to change based on conditions and other things outside our control.
RETURNS & EXCHANGES
If one or many of your items arrive damaged, we would be happy to issue you a replacement. Please email us at homesteadishllc@gmail.com with your order number and a photo of the issue. We will have a new item sent to you ASAP. In the event you do not want a replacement, we will issue you store credit for a later date.
At this time and due to the nature of our items, we do not accept refunds or returns for money back, instead we will issue your refund in the form of store credit once we review and decide the case is acceptable for such, as we are not able to resell anything that has left our facility, you may keep the product or pay the charge to have it shipped back to us.
Anything that is purchased from one of our local vendors or pickup stores, we do not have the ability to do anything about those product purchases. You will need to contact that store and any returns or policies will be followed based on the individual store and their discretion.
SAFETY & GUIDELINES
We are not medical professionals. This item, or any of our items is NOT meant to give medical advice or offer a cure to anything medical.The statements made regarding this product have not been evaluated by the Food and Drug Administration (FDA). This product is not intended to diagnose, treat, cure, or prevent any disease. The consumer is solely responsible for the use of this product and accepts full responsibility for any outcomes. Please consult with a healthcare professional before using this product if you have any concerns, are pregnant or have pre-existing conditions.
